Before your visit
Studio policy
& plan terms.
Booking, arrival and the details of your plan, in one place.
Booking & arrival
Reserve your class before attending; walk-ins are not accepted. Participants must be at least 18. Arrive 15 minutes early to settle in. Entry closes five minutes after the class begins.
Only check in when you are present and taking part. Check-in on someone else’s behalf is not allowed.
Cancellations & missed classes
Cancel at least 12 hours before the scheduled start. A later cancellation, missed class or arrival after the entry limit uses one visit from your plan. That visit is not replaced or extended.
If the studio cancels your class, the visit is returned to your plan.
Class-package terms
| Plan | Visits | Validity |
|---|---|---|
| Solo Session | 1 | 1 week |
| 3-class package | 3 | 10 days |
| 5-class package | 5 | 4 weeks |
| 10-class package | 10 | 10 weeks |
| 50-class package | 50 | 90 days |
Class packages belong to the named client. They cannot be shared, transferred, frozen or extended. Unused visits expire. Purchases are non-refundable, except where required by law. Confirm the start date with the studio before purchasing.
Monthly-membership terms
Your membership includes 4, 8, 12 or 20 visits within 30 days. Payment covers the full month. All monthly memberships may be paused for up to 60 days; contact the studio to arrange this.
Memberships are personal and non-transferable. Unused visits expire. Purchases are non-refundable, except where required by law.
The 12- and 20-visit memberships include a Guest Pass and access to Yoga, Mat Yoga and Mat Pilates. Guest bookings and included-class access are arranged with the studio. A Guest Pass does not transfer your membership.
In the studio
- Grip socks are required for Reformer Pilates.
- Follow your instructor’s directions and respect other clients.
- Keep phones silent. Ask permission before photographing anyone.
- Smoking and vaping are not allowed.
- Keep personal belongings with you.
- Tell your instructor about any condition that may affect your participation; ask a qualified professional if you are unsure whether exercise is suitable.
Need help?
Online booking through Mindbody is coming soon. Until then, contact the studio about availability and changes to your plans. An enquiry does not confirm a booking.
Contact the studioUpdated 15 October 2026 · Prices exclude VAT.